The email arrives
A customer asks where their order is. Regards Kim has already sorted it into Needs reply and tagged it as a tracking question — while the junk went straight to No reply needed.
Demo
Watch a support email answer itself.
This is the whole loop: a customer email arrives, Regards Kim matches the Shopify order, you click Suggest reply, and the draft is ready to send. About forty seconds of your day.
What you just watched
The order is matched
No searching. The Shopify order, fulfillment status, carrier, and tracking number are already attached to the conversation.
You click Suggest reply
The draft only happens when you ask for it. One click, and Kim writes a reply grounded in the real order — real tracking number, real carrier, your tone.
You press send
Review it, tweak a word if you like, and send from Gmail. Nothing ever goes out without you.
Want to see it on your own inbox? That's what the free trial is for.
Getting Started
Install from Shopify and get running in minutes
Start by installing RegardsKim from the Shopify App Store, then connect your inbox and confirm your store policies so the AI has the right context.
01
Install RegardsKim from the Shopify App Store
02
Connect your email
03
Confirm your store policies
04
Open your AI support inbox
Your inbox, handled.
Install free. If the first week doesn't make support lighter, walk away — no card, no lock-in.
Install free on ShopifyKind regards, Kim