May 6, 2026
How to Write Customer Service Email Templates That Still Sound Human
Write customer service email templates that save time, answer clearly, and still sound human to Shopify customers.
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Blog
Practical advice for Shopify store owners
April 29, 2026
Ecommerce Customer Service Best Practices for Small Shopify Teams
Practical ecommerce customer service best practices for small Shopify teams that want faster replies without a heavy help desk.
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April 28, 2026
Best Shopify Customer Service Apps in 2026
A practical look at the best Shopify customer service apps in 2026, including RegardsKim, Gorgias, Zendesk, Tidio, and Reamaze.
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April 28, 2026
How to Automate Shopify Support Emails
A practical guide to automating Shopify support emails without sounding robotic or losing control of the customer experience.
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April 28, 2026
AI vs Virtual Assistant for Ecommerce Support
Trying to choose between AI and a virtual assistant for ecommerce support? Here is an honest breakdown of cost, coverage, speed, and tradeoffs.
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April 28, 2026
The True Cost of Customer Support for Shopify Stores
Customer support costs more than most Shopify founders think. Here is a real breakdown of time, hiring, tools, and why $49/month can be an easy win.
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April 28, 2026
ChatGPT Shopping and Your Shopify Store: What You Need to Know
ChatGPT shopping is changing how customers discover and buy products. Here is what Shopify store owners should pay attention to next.
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April 15, 2026
Your AI Storefront Just Made a Sale. Now What?
AI storefronts are bringing more sales to Shopify stores. But every sale creates a customer who might need help. Here's the support gap nobody is talking about.
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March 15, 2026
How to Handle Customer Support as a Solo Shopify Founder
Practical tips for solo Shopify founders who are handling every customer email themselves and need a saner support routine.
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March 22, 2026
How to Reduce 'Where Is My Order?' Emails in Your Shopify Store
Tired of constant ‘Where is my order?’ emails? Here are practical ways Shopify stores can cut WISMO support questions.
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March 29, 2026
How to Scale Customer Support Without Hiring a Team
Learn how Shopify store owners can handle more customer support without hiring a full team or spending all day in the inbox.
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April 1, 2026
Why Generic AI Email Tools Fall Short for Ecommerce Support
Generic AI email tools help with inbox clutter. Regards Kim is different because it is built for Shopify support, real store data, and approved drafts.
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